NTB-National Tire & Battery

Evan Sulzen a month ago

I have had my vehicles in here several times. I had an electrical issue from an improper jump start with my 2021 Toyota Corolla (evidently in modern times they make electronics so sensitive that you break the whole system from trying to jump start your damn car using either a hybrid or another car when it’s already running). We thought it was the alternator and they troubleshot it for half a day before determining it required dealer grade equipments. They smoothly facilitated that AAA driver pass off to go to the he dealer , and were very informative throughout the entire process. I just needed to replace my starter on my f250 super duty 6.2 2015 and Mike pulled strings to get me a fantastic price and warranty, couldn’t be more pleased.

lily marshall 2 months ago

Paula helped me find a tire that was supposedly sold out and she helped me get that tire changed the same day. It was awesome! She personally picked up the tire herself to insure we got I the same day. Thank you! Highly recommend Mavis off central

Adila Adam 3 months ago

I found a nail in my tire while I was on my way to get it addressed. Before I could make it there, the nail came out and left the hole exposed, causing my tire pressure to drop quickly from about 40 to 0. I needed immediate help, so I safely pulled into a parking lot and got assistance getting my tire over to NTB nearby. The team was able to take care of it right away. They quickly assessed the issue and repaired my tire without any hassle. I really appreciated how fast, efficient, and helpful the service was in a stressful situation. It’s been a week since the repair, and I’ve had absolutely no issues with the patch. Everything is holding up perfectly, and I’m extremely satisfied with both the quality of the work and the outstanding customer service I received.

Redhawkmat1 3 months ago

Not good. Took my vehicle in for a battery replacement on Saturday (routine). After getting the vehicle back, noticed that my car was now blowing AC on the passenger side and hot air on the driver’s side. No big deal, so I took the vehicle back one day later (today) to have it adjusted, thinking it needed some sort of reset from disconnecting the battery. I waited about two hours for them to tell me they didn’t know how to resolve and they did the best they could. They now told me to take it to the dealer. So, a simple task has now evolved into a bigger issue for me, the customer. I do not recommend. Be careful.

Lauren Jaeger 3 months ago

My experience here is always great. I am met with great prices and helpful staff. Paula has been there helping me since I started bringing my vehicle here. She has and continues to be the best. Thank you Paula for your exceptional customer service.